Page 192 - 2022 OUTLINE OF THE MINISTRY OF THE INTERIOR REPUBLIC OF CHINA

362,007 services were provided through the hotline in 2021, including 322,160 consultation services
provided by the 1922 hotline regarding entry and exit restrictions during the COVID-19 pandemic.
The hotline number has been changed to 1990 since March 1, 2022, and the original number (0800-
024-111) will available until June 30, 2022.

7. Promoting the Digital Application
Information Project for New Immi-
grants

The project provided 366 free information
learning courses around Taiwan, and offered a va-
riety of online learning digital courses, with a total

of 9,589 people completing in-person or online
courses. The project had also trained 5 teachers The Digital Application Information Project Pro-
and 35 teaching assistants with mother language vided Free Learning Courses for New Immigrants
abilities as of the end of 2021.

8. Continuing to Launch the New Im-
migrants Broadband Internet Access
Program

Through two thoughtful services, namely,
Sharing Portable IT Devices, and Providing an Ex-
change Platform for New Immigrants, the NIA has
created a friendly online environment that enables

new immigrants to gain access to the Internet.
New immigrants are able to borrow tablet PCs
from the NIA for free. By the end of 2021, 931 new
immigrants had utilized the service, and 99.8%

of them replied that they were satisfied with the
overall service. The exchange platform for new
immigrants published 60 multicultural articles (pre-
sented in 6 languages) and held 5 online activities,
Sharing Portable Devices Poster
with a total of 6,973 participants.

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