Page 92 - 2022 OUTLINE OF THE MINISTRY OF THE INTERIOR REPUBLIC OF CHINA

Table 7-3 Achievements of the 165 Anti-fraud Counseling Hotline

Deterred Remittance to Watch-listed Accounts
Number of Accepted Number of
Year
Victim Cases Service Calls Prevented Property Losses
Cases
(NT$)
2017 17 274 622 685 2 043 107 470 225

2018 16 500 517 429 1 743 141 845 814

2019 17 402 469 257 1 823 124 170 093

2020 25 701 541 386 2 406 293 813 395

2021 32 278 590 110 2 952 230 397 835

The 165 anti-fraud website had already accumulated up to 7.51 million viewers by the end of

2021. In the same year, the “165 Anti-Fraud App” dispatched 100 messages, and the rumor veri-
fication bulletin published 8 news. By the end of 2021, the “165 Anti-Fraud LINE Group” released
701 multi-media messages to strengthen public awareness of fraudulent trends and criminal tac-

tics. The NPA also invited e-commerce companies to form an anti-fraud alliance to combat fraud
through system upgrades and collaboration between public and private sectors.

The NPA has developed a security strengthening and safety program for financial institutions,
jewelry shops, pawnshops and gas stations. The NPA supervised all police agencies to take addi-

tional measures to enhance the security details of financial institutions, to hold anti-bank robbery
drills and to set up a plan to patrol, guard and surveil during critical times, effectively discouraging
the occurrence of robberies.

In order to provide a safe environment for teenagers during their winter and summer vaca-

tions, as well as to protect their physical and mental development, the central and local govern-
ments worked together to implement the “2021 Youth Project” during summer vacation. They
also launched crime prevention campaigns to deter teenagers from anti-social behaviors. The
NPA assisted the Ministry of Education in dealing with school bullying, and established a “Juve-

nile Delinquency Prevention System” database, via which resources are jointly built up and shared
among them, making the prevention of juvenile delinquency more effective.

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